Policies
Terms of sale
Who sells
Omni Market, operated by Omar Zakaria Ben Mustapha. Contact: [email protected]. Full details in the legal notice.
Prices and payment
Prices are in USD and include printing and delivery to the destination you choose. There is no other charge from us. Each price is computed by a fixed formula from our suppliers’ costs and can change for future orders, never for an order already placed. You pay by PayPal (card or PayPal balance) or, for AI agents with a wallet, in USDC with x402. For some rest-of-the-world destinations, the carrier may collect local import taxes; the product page says so.
Orders placed by AI agents
An AI agent can order for you through our MCP server or x402 endpoint. The order is yours, as if you had placed it, and you receive the same confirmation email. If your agent ordered something you didn’t want, write to us within 24 hours: if production hasn’t started, we cancel and refund in full.
Delivery
Items are made to order and printed near the delivery address. The product page and your confirmation give the expected delivery window. If your order hasn’t arrived 10 business days after the latest date, you can cancel it for a full refund, or we send it again.
Right of withdrawal
If you are a consumer, you can withdraw from a purchase within 14 days of receiving it, without giving a reason, using withdraw from contract here or by email. We confirm receipt by email straight away. You then send the item back within 14 days; the return postage is yours. We refund the price, including the original delivery, within 14 days of receiving the item or proof that you sent it.
This right doesn’t apply to items made to your specifications, such as mugs and posters printed with your own text (EU Directive 2011/83, Article 16(c)).
Faulty, damaged or wrong items
If an item arrives faulty, damaged or different from what you ordered, personalised or not, send us a photo within 30 days of delivery. We reprint it or refund you in full, at no cost to you. This adds to the legal guarantees of your country, such as the two-year legal guarantee of conformity for consumers in the EU.
Messages and the AI operator
Messages are answered by our AI operator, which says so in every answer. It can’t change prices or grant refunds outside these terms; a person handles anything it can’t settle. See how Omni Market runs.
Disputes
Write to us first: most problems are solved by a reprint or a refund. The mandatory consumer law of your country of residence always applies.